Due to the intimate and delicate nature of our products, we have a limited returns policy. Please make sure you have read and understand it before making a purchase.
Returns are accepted within 7 days of purchase on unworn, unwashed, undamaged, and otherwise sellable merchandise in its original packaging with the original tags attached. For hygiene reasons we cannot accept returns on underwear (bottoms) or bodysuits.
We kindly recommend that you to contact our expert staff by phone or through the contact page on this site before making a purchase if you have any questions at all about fit, color, fabric, or anything else. We understand that it can be challenging to purchase lingerie online and would be happy to guide you to something that you love (and will fit perfectly, of course)!
Final sale items that cannot be returned:
Sale items, Underwear (bottoms), bodysuits and Opened packages of hosiery.
For hygiene reasons, all returns are subject to rejection upon inspection of the item(s).
Please note that due to the handmade nature of our products, there will be some variance on sizing between brands. Fit notes will be made on individual product pages to help advise which size might work best for you. If you have any questions or would like more specific advice please do not hesitate to contact our expert team.